Terms and Conditions
Last updated: 19 October 2026
Acceptance
By browsing or placing an order on this website you agree to these Terms, the Privacy Policy, Shipping Policy, Returns & Refunds and Cancellation Policy. RoopVedika Jewels is a proprietorship operated by Shweta Dipak Waghmare.
Seller and contact
Trade name: RoopVedika Jewels. Legal name: Shweta Dipak Waghmare. Address: 431, Mahaveer Marg, Talab Road, Shamli, Uttar Pradesh - 247776. GSTIN 09ADKPW2959B1Z5. Care: care@roopvedika.com, +91 99447 81733.
Accounts and OTP
You are responsible for keeping login details and OTP codes confidential. OTP verification is for identity, account security and service communication — it is not marketing consent.
Catalogue, pricing and GST
RoopVedika makes reasonable efforts to display product colours, stones, finishes, dimensions and appearance accurately. Actual appearance may vary slightly because of photography, lighting, screen settings, handcrafted characteristics or production batches. This does not excuse delivery of a materially different product.
Jewellery and shipping prices are shown inclusive of GST where GST applies under our tax settings. GST is not added as a surprise line on top of the checkout total unless our checkout explicitly shows otherwise.
Stock and order acceptance
Submission of an order does not necessarily constitute final acceptance. An order is considered accepted/confirmed after applicable payment verification and order confirmation, subject to stock availability, fraud checks, serviceability and other legitimate operational checks.
If we cancel after you have paid, we initiate a full refund to the original prepaid method (or confirm that a cash-on-delivery order will not be dispatched).
Payment
Online payments may be processed by Razorpay. Available methods (UPI, cards, netbanking, wallets and others) are those shown at checkout and may vary.
A prepaid order is treated as paid only after Razorpay confirms capture / successful verification. Failed or pending payments may take time to reconcile. Report duplicate charges to care with your order number.
Cash on delivery is collected when the order arrives, after we confirm the address and the piece where required.
Coupons and promotions
Coupons may have expiry dates, eligible products/categories, minimum order values, per-customer limits, and may not combine unless stated. We may withdraw a promotion going forward; already completed orders are handled fairly under these terms.
Reviews and user content
Do not post illegal, abusive, spam, fake, infringing or personal data of others in reviews. We may moderate content for legitimate reasons. We do not remove a genuine review merely because it is negative.
Care and anti-tarnish
Follow the Jewellery Care Guide. Where a product is labelled anti-tarnish, see the Anti-Tarnish & Warranty note for what that label means — it is not a claim that every piece is waterproof or lifetime-protected.
Intellectual property and misuse
Site content, branding and product photography belong to RoopVedika or its licensors. Do not scrape prices to commit fraud, access another person’s order, or upload files you do not have rights to.
Limitation of liability
To the fullest extent permitted by Indian law, our liability for any order is limited to the amount you paid for that order. We are not liable for indirect or consequential loss arising from delay or courier failure outside our reasonable control, or normal colour variation. Nothing here removes mandatory consumer rights.
Governing law
These terms are governed by the applicable laws of India. Subject to applicable consumer-protection law and mandatory jurisdiction requirements, disputes shall be subject to the competent courts having jurisdiction over Gurugram, Haryana (our business location).